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RingCentral

Intelligent Connect Experiences

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Overview
Features

Discover the CTX180 Advantage: Unleash the Potential of Your Business with our Cloud Platform

Experience the Next Level of Business Communication and Collaboration

Discover a game-changing cloud platform that drives your business forward. CTX180 offers a comprehensive suite of innovative solutions, including phone services, messaging, video meetings, and contact center capabilities. Seamlessly integrated and powered by AI, our platform provides invaluable conversation intelligence, unveiling crucial insights from your interaction data to supercharge your business success.

With a proven track record spanning decades, CTX180 is a trusted global leader in reliable and secure cloud communications. Our platform has empowered millions of satisfied customers and garnered the loyalty of countless partners worldwide. Now, it’s your turn to unlock the full potential of your business.

Visit ctx180.com today and learn how our exceptional cloud solutions can revolutionize your operations. Don’t miss out on this opportunity to optimize your business for success. Contact CTX180 for your free Discovery Workshop and take the first step towards ensuring your business has the optimal solution provider by its side.

Calling and Mobility

  • Flexible, mobile, and powerful cloud phone system
  • Choose from a variety of available phone numbers
  • Install apps on your desktop, smartphone, or tablet
  • Improve communications with call forwarding, Call Flip, and more

Call Delegation

  • Visual, easy way for admin assistants to manage call transfers
  • Simplifies the call experience for executives

Call Forwarding

  • Be in the right place at the right time to take calls
  • Transparent to the caller
  • Stay on call 24 hours a day

Voicemail-to-email

  • Receive voicemail messages in emails
  • Listen to voicemails on the go

Visual Voicemail

  • Easily manage voicemails online, on PC or Mac, and on mobile
  • Access voicemails with the RingCentral app

Phones Accessories, Devices, and Service

  • Cloud phone service with widespread business support
  • Administer across all locations
  • Incorporate all users
  • Diverse calling options
  • Smooth integration with preferred devices

Administration

  • Provision, manage, and gain insights anywhere
  • Advanced administrative and analytics tools
  • Instant employee moves, adds, and changes
  • Simplify multi-site and number management
  • Visual view of your IVR for easier editing

Cloud PBX

  • Revolutionize office phone system administration
  • Enhance call management and user experience
  • Multiple business features and app integrations
  • Cost-effective compared to outdated PBX hardware

Multi-level IVR

  • Expand automated attendant with a flexible phone menu
  • Provide self-service access to employees

RingCentral CloudConnect™

  • Establish a private, dedicated connection to the RingCentral cloud
  • Higher level of quality and control over communications network

Multi-site Management

  • Flexibility to manage and support branch offices
  • Adapt to unique operational needs

Dial-by-name Directory

  • Give your business phone system a Fortune 500 feel
  • Easy access to employees by name

Meetings

  • HD-quality web, audio, and video
  • One-click functionality and webinar capabilities
  • RingCentral Meetings™

Video Conferencing

  • Unlimited video conference calls with up to 500 people
  • One-click screen sharing from various devices

Audio Conferencing

  • Connect instantly with up to 1,000 people in an audio conference call
  • Local dial-in support

Cloud Telepresence

  • Instantly connect and collaborate from any device
  • RingCentral Rooms™ for any sized conference room

Webinar

  • Hold and promote immersive webinar conferences
  • Create an impact with large audiences
  • RingCentral Webinar™

Messaging

  • Work better together with team messaging, file sharing, SMS, tasks, and more

Team Collaboration

  • Better, faster, and more productive collaboration
  • No more email threads or inbox searching

Business SMS and MMS

  • Professional text solution with your business phone number
  • Send messages to colleagues, clients, and departments

Message Alerts

  • Instant notifications for voice and fax messages
  • Receive alerts via email, SMS, and RingCentral apps

Security

  • Stay connected during outages and network attacks
  • System fortified by seven layers of security

Secure VoIP Service

  • Secure and reliable VoIP service
  • Make and receive calls anywhere with internet access

Single Sign-on

  • Log in to RingCentral automatically with corporate credentials
  • Reduce IT cost and assist in users’ password recovery
  • Secure access from any device

Data Center Overview

  • 17 data centers across four regions
  • Enterprise-grade quality of service, compliance, security, and reliability
  • Global cloud infrastructure with peering connections and ISPs

Roles and Permissions

  • Assign roles and grant permissions to users
  • Speed up the onboarding process
  • Enforce company’s security policy

Analytics

  • In-depth insights in real time
  • Advanced call management system and analytics
  • Customize dashboards with pre-built KPIs
  • Instant troubleshooting with QoS reports

Analytics Portal

  • Consolidated reporting tools in one easy-to-use experience
  • Faster performance, new metrics, endpoint reporting, and data visualizations

Performance Reports

    • Up-to-the-hour reporting for call metrics

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